Keep your
fish swimming.
Case management & Consulting
Saving employers money, while connecting to the best care.
Better Solutions.
Specialized services designed to overcome barriers for severe or complex injuries and medical conditions — lowering the cost of services, with faster and more predictable outcomes.
Flexible Choices.
Many companies are facing a crisis from the cost of medical and disability claims. In response, Coastal Case Management has developed a comprehensive approach to controlling those costs by managing claims from day one.
We Offer Comprehensive Services
Designed by Experience
We have helped bring resolution
and assistance to cases for over 25 years.
Workers' Compensation
Automobile Liability
Federal Employees Compensation Act/Department of Labor
Group Health
Life Care Planning
On-site Case Evaluation
Employers
Helping employers across the region manage cases.
Municipalities
Bridging the services gap in local governement
Insurance Companies
Using relationships in the industry and product knowledge to make the best fit.
Attorneys
Your friendly middle-(wo)man between you and legal.
Case Management Services
For years, we have saved money for insurers and employers by focusing on the red flags in claims—with medical intervention, second opinions/IMEs, early return to work, panel of physicians, patient education and treatment by specialized therapists and physicians.
Early Medical Intervention
Cases are evaluated on site or by medical record review and recommendations are outlined. With intervention, costs are lowered and a positive outcome is faster and more predictable. Early intervention, in the short-term, improves outcomes for a long-term complex or catastrophic injury or diagnosis.
Case Management Services
We specialize in rehabilitation nurse consulting and case management services for employers, municipalities, TPAs, insurance carriers, attorneys, and the U.S. Dept of Labor/OWCP.
Return-to-Work Programs
With our 25+ years experience, we provide a structured plan to get your employees back to work sooner.
Medical Cost Containment Services
Utilizing creative, cost-efficient strategies, we are able to leverage our trusted network and knowledge to give you the lowest price possible.
Based in VA Beach, Serving The Tidewater Region
Meet Your Trusted Partner
| Cynthia M. Gordon-Willson is a RN, BSN, MSN, CCM, CDMS, CRRN, CRP with 25+ years experience in private rehabilitation case managements services, Life Care Planning, expert testimony, medical records research and review, educating, facilitating, coordinating medical treatment on state and federal workers’ compensation claims, group health claims, ADA consulting, Med-Pay and Liability claims, and employer consulting. She is a Certified Rehabilitation Registered Nurse, Certified Disability Management Specialist, Certified Case Manager, Certified Rehabilitation Provider, and Life Care Planner. She is also the President for the Virginia Association of Rehabilitation Nurses. |
“Very knowledgeable of the field of case management.“
“Helped us find the best solution.”
“Professional and pleasant to work with.”
Online Resources
Virginia Workers Compensation Commission
VWC is responsible for carrying out the requirements of the VWC Act, and ensures compliance with the Act and all workers’ compensation requirements through its mission and agency operations.
Knowledge Translation for Disability & Rehabilitation Research
From the US Dept of Labor and Bureau of Labor Statistics, the Handbook can help you find career information on duties, education and training, pay, and outlook for hundreds of occupations.
Occupational Outlook Handbook
From the US Dept of Labor and Bureau of Labor Statistics, the Handbook can help you find career information on duties, education, and training, pay, and outlook for hundreds of companies.
Services tailored
to your needs.
Our depth of experience in multiple insurance lines and our carefully integrated services provide better solutions and flexible choices not available elsewhere.
From a short-term, early intervention assignment to a long-term catastrophic solution, Coastal Case Management has the experience, expertise and awareness necessary to handle client and patient medical cases in the most timely and efficient manner possible.